FAQ

Orders may be placed by phone 602-707-6294, or in person and must be paid in full at time of placement. An order confirmation email will be sent.

Generally, no. However, during major floral holidays, a minimum purchase amount may be imposed.

Payment is accepted in-store with cash, Visa, MasterCard, American Express, Discover, or by phone with a credit/debit card.

For special orders and large quantities, we recommend placing the order at least 3 weeks in advance.

Call us at 602-707-6294.

Yes! We can set up recurring orders for you.

Currently Arizona Flower Market does not offer delivery. Pick up only.

Yes, on our website home page, click on Current Specials in the upper right corner. Prices subject to change without notice.

Arizona Flower Market – SMS & Email Privacy Policy

Last Updated: March 12, 2025

At Arizona Flower Market, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, store, and use subscriber data, including phone numbers, email addresses, and browsing activity.

1. Information We Collect

When you subscribe to our SMS and email marketing services, we may collect:

• Contact Information – Your phone number and email address.
• Browsing & Purchase History – Pages visited, products viewed, and purchase activity on our website.
• Marketing Preferences – Your communication preferences and interactions with our messages.

2. How We Use Your Information

We use your information exclusively for marketing-related purposes, including:

• ✅ Sending promotional emails and SMS messages about exclusive offers, discounts, and events.
• ✅ Providing updates on your orders, including shipping notifications and customer support.
• ✅ Improving our website and services based on user activity and feedback.

We never sell, trade, or rent your information to third parties.

3. How We Protect Your Data

Your personal information is securely stored and protected.

We may share your data with trusted service providers who help deliver our marketing messages. These providers are contractually obligated to keep your data confidential.

4. Your Choices & Opt-Out Options

You are in control of your communication preferences! You can opt out anytime:

• SMS: Reply STOP to any text message.
• Email: Click the "Unsubscribe" link at the bottom of any email.

Once you opt out, you will no longer receive marketing messages from us. However, we may still send essential updates, such as order confirmations.

5. Policy Updates

We may update this policy periodically. Any changes will be posted on our website with the revised date.

For any questions, please contact us at info@azflowermarket.com.

1. When your flowers arrive, carefully unpack them by removing and discarding all packaging materials (paper, cardboard, string, etc.).

2. Fill cleaned containers or buckets with fresh, cool water.

3. Cut all stems diagonally with Floral Shears at least one inch from the end of the stem; avoid using household scissors as these tend to pinch the flower stem, inhibiting the stem’s ability to soak up water. Also, try to keep the stems as long as possible until you are ready to create your arrangement.

4. Remove any leaves that fall below the water line in your cleaned container; this will help to avoid any rotting and bacteria formation that could shorten the life of the flowers.

5. Keep flowers in a cool area away from direct sunlight.

6. In order to maintain the freshest flowers over time, repeat steps 2-4 every two days until you are ready to create your arrangement.

7. HELPFUL HINT: Please keep in mind that some flowers will need a day or two to fully open.

• Roses: Often delivered with a layer of guard petals that serve as the flower’s natural protectant against the elements. You can remove the layer of guard petals to expose a fresh bloom.
• Lilies: Once the buds open, cut off the orange-yellow stamens in the center to avoid shedding and staining.

Product should be inspected at time of pick up. We do not accept returns on merchandise or fresh flowers. All sales are final.

Please contact us at info@azflowermarket.com or call us at 602-707-6294.

If you decide to cancel, you agree to pay Eventbrite’s fee which is 3.5% + $1.59 at this moment per paid ticket. AZFM does not charge this fee & it may change without notice.

7 days prior to the date of the event.

Yes! info@azflowermarket.com or call 602-707-6294.

Monday – Friday 7:00 AM – 6:00 PM

Saturday 7:00 AM – 3:00 PM

Any transfers need to be done 7 days prior to event date.

We are currently following the City of Phoenix Mandate where everyone must wear a mask to enter the store.