FAQ
Placing an Order
Orders may be placed by phone 602-707-6294, or in person and must be paid in full at time of placement. An order confirmation email will be sent.
Generally, no. However, during major floral holidays, a minimum purchase amount may be imposed.
Payment is accepted in-store with cash, Visa, MasterCard, American Express, Discover, or by phone with a credit/debit card.
For special orders and large quantities, we recommend placing the order at least 3 weeks in advance.
Call us at 602-707-6294.
Yes! We can set up recurring orders for you.
Delivery and Pickup
Currently Arizona Flower Market does not offer delivery. Pick up only.
Yes, on our website home page, click on Current Specials in the upper right corner. Prices subject to change without notice.
Returns
1. When your flowers arrive, carefully unpack them by removing and discarding all packaging materials (paper, cardboard, string, etc.).
2. Fill cleaned containers or buckets with fresh, cool water.
3. Cut all stems diagonally with Floral Shears at least one inch from the end of the stem; avoid using household scissors as these tend to pinch the flower stem, inhibiting the stem’s ability to soak up water. Also, try to keep the stems as long as possible until you are ready to create your arrangement.
4. Remove any leaves that fall below the water line in your cleaned container; this will help to avoid any rotting and bacteria formation that could shorten the life of the flowers.
5. Keep flowers in a cool area away from direct sunlight.
6. In order to maintain the freshest flowers over time, repeat steps 2-4 every two days until you are ready to create your arrangement.
7. HELPFUL HINT: Please keep in mind that some flowers will need a day or two to fully open.
- Roses: Often delivered with a layer of guard petals that serve as the flower’s natural protectant against the elements. You can remove the layer of guard petals to expose a fresh bloom.
- Lilies: Once the buds open, cut off the orange-yellow stamens in the center to avoid shedding and staining.
Product should be inspected at time of pick up. We do not accept returns on merchandise or fresh flowers. All sales are final.
Please contact us at info@azflowermarket.com or call us at 602-707-6294.
Events
If you decide to cancel, you agree to pay Eventbrite’s fee which is 3.5% + $1.59 at this moment per paid ticket. AZFM does not charge this fee & it may change without notice.
7 days prior to the date of the event.
Yes! info@azflowermarket.com or call 602-707-6294.
Monday – Friday 7:00 AM – 6:00 PM
Saturday 7:00 AM – 3:00 PM
Any transfers need to be done 7 days prior to event date.
We are currently following the City of Phoenix Mandate where everyone must wear a mask to enter the store.